From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter.

The moment someone declares, “Its a boy!” or “Its a girl!” the biological make up of that child isnt the only thing established - a process of gendering begins and continues throughout that persons life. One aspect of that process is how we learn to communicate. Based on the premise that males and females learn different ways to relate, this program investigates how communication styles fall onto a continuum of what society deems as masculine...

This program demonstrates how to use diplomacy to successfully communicate with co-workers, team members, and supervisors. Learn how to understand different conversational roles: the escape artist, the judge, the scientist, the beggar, the commander. Communicating With Tact, Candor and Credibility covers topics including: rephrasing: making "talking points" tactfully; what to say: the art of scripting; lightweight speech patterns; and jargon-filled...

Some "cultural givens" are so deeply imbedded in thought patterns they lead to communication breakdowns. View and discuss this series of eye opening cross-cultural situations. Observe how "cultural givens" such as "getting right to the point", "saving face," taking turns in conversation, and saying "yes" or "no" complicate inter-cultural communication. Allow a multi-cultural cast to teach your students practical guidelines for communicating between...

"The classic, bestselling book on the psychology of racism-now fully revised and updated. Walk into any racially mixed high school and you will see Black, White, and Latino youth clustered in their own groups. Is this self-segregation a problem to address or a coping strategy? Beverly Daniel Tatum, a renowned authority on the psychology of racism, argues that straight talk about our racial identities is essential if we are serious about enabling communication...

The actor and founder of the Alan Alda Center for Communicating Science traces his personal quest to understand how to relate and communicate better, from practicing empathy and using improv games to storytelling and developing better intuitive skills.