Satisfied customers tell three friends, angry customers tell 3,000 : running a business in today's consumer driven world
(Book)
Author
Published
New York : Doubleday, c2008.
Format
Book
Edition
1st ed.
ISBN
9780385522724 (hc) ", 038552272X (hc)
Physical Desc
xiii, 193 pages : ill. ; 22 cm.
Status
Description
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Copies
| Location | Call Number | Status |
|---|---|---|
| Conway Public Library - Adult Section | 658.8 Bla | On Shelf |
More Details
Published
New York : Doubleday, c2008.
Edition
1st ed.
Language
English
ISBN
9780385522724 (hc) ", 038552272X (hc)
Notes
Bibliography
Includes bibliography and index.
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Citations
APA Citation, 7th Edition (style guide)
Blackshaw, P. (2008). Satisfied customers tell three friends, angry customers tell 3,000: running a business in today's consumer driven world . Doubleday.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Blackshaw, Pete. 2008. Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer Driven World. Doubleday.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Blackshaw, Pete. Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer Driven World Doubleday, 2008.
MLA Citation, 9th Edition (style guide)Blackshaw, Pete. Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer Driven World Doubleday, 2008.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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